How to apply
All requests for travel assistance under mainstream and SEND criteria must be made online via the Citizen Portal.
If your child has a specialist healthcare need you may also be asked to complete the travel care plan. If you do not complete this form and a care plan is needed, it will delay your application.
- Download and complete the travel care plan form.
- Submit the completed travel care plan online via the Citizen Portal.
The Council will look to complete the assessment of applications in a timely fashion, aiming to put in place travel arrangements for those entitled at the earliest opportunity. However, it may take up to 6 weeks to process and families should be prepared to make their own interim travel arrangements if necessary.
During periods of high demand, such as the build-up to the new academic year, timescales for processing applications may be extended. Families are advised to apply for assistance with travel at the earliest opportunity to ensure arrangements are in place when they are required.