Evictions
Landlords must follow strict procedures if they want you to leave your home. For detailed information about the process, please check the government’s possession action process guide.
The rules are different if you live with your landlord. Check Shelter’s advice about eviction for lodgers.
To start the eviction process, your landlord must serve you with a Section 21 notice or a Section 8 notice. If you are served with a Section 21 or Section 8 notice, contact Shelter straight away. They can help you check if your landlord completed the notice correctly. It will not be valid if they have not filled it in correctly.
Harassment and illegal eviction
Your landlord must not harass you or illegally evict you. This includes making threats, entering your home without your permission, changing the locks while you are out, turning off your heat, water or other services, and/or displaying violence towards you, your household or property.
If your landlord has done any of these things, you should contact Shelter and the police. It is a criminal offence to illegally evict you.
How we can help
If you have been illegally evicted and are at risk of becoming homeless within 8 weeks, contact us straight away using the details on this page. In most cases, we cannot take legal action to prevent your eviction. Where we can, we will work with landlords informally to remind them of the law.
Our role is to investigate your landlord’s actions. We will hold them to account if they have illegally evicted you. We may take criminal action against them if we have enough evidence. We will also check if they are following the law in any other properties they let.