New driver application process
Application process
- Apply for an enhanced DBS certificate and register the certificate with the DBS Update Service. Applications made before a DBS certificate has been issued and registered for the Update Service, will be automatically rejected.
- Submit an application form and make payment for the application and the first knowledge test – The required payment is £420 (application and first knowledge test) - applications and payments are then checked and reviewed by the licensing team. Applications submitted without the correct payment will not be actioned.
- ID verification appointment – applicants are required to attend an appointment to verifiy their documentation. Only original documents will be accepted. The following is required:
- enhanced DBS certificate (Certificates must be registered with the DBS Update Service)
- valid DVLA driving licence
- valid passport
- valid visa and share code (where applicable)
- proof of address (this must be a bank statement or utility bill issued within the last 3 months)
- proof of national insurance (P60 or P45, any correspondence from HMRC, Department of Work & Pensions) - please note: NI cards are not accepted.
- Competency test – all applicants will be required to take and pass the competency test. This will usually take place at the ID verification appointment. The test will be based on Slough Borough Council's hackney carriage and private hire policy and general law relating to licensing. Please note: The test fee is payable per competency test taken.
- English language test – applicants may be requested by officers to take an English test if it is felt they have an inadequate level of spoken English.
- Medical examination – applicants must arrange for a medical examination with their GP surgery. A medical examination form will be given to you at your ID verification appointment. The medical examination form must be no more than 6 months old at the time of submission. Only medicals completed with the Slough Borough Council form will be accepted.
- Practical driving assessment - Contact one of the following assessment providers to arrange an assessment:
- Disability and safeguarding awareness training - The Course must be delivered either in person or in a virtual classroom. Please note: Certificates submitted for e-learning courses will be refused and the applicant will be required to re-do and pay for the course in the correct format. Contact this provider to arrange training; fees are set by and paid to the prover:
Applicants will need to understand the following policies:
- Private hire and hackney carriage driver policy and conditions
- Private hire and hackney carriage vehicle policy and conditions.
Applications that have been inactive for a period of 3 months or more, will be formally rejected. If an applicant wishes to proceed, a new application form will be required, and the application process restarted. You must complete all requirements within 6 months of application, failure to do so will result in your application being rejected.
The application fee is non-refundable. Applicants who do not complete the application process will be entitled to a £50 refund which is the fee for the granting of a private hire/hackney carriage drivers licence.
We would like to politely inform applicants that the completion of the application process is entirely their responsibility. Officers will not respond to emails that request application updates, the onus is on each individual applicant to update the licensing team once one of the application steps is completed.