Apply for school travel assistance
Citizen portal will be down for maintenance work
Due to essential maintenance, the Citizen portal may be unavailable from 5pm, Tuesday 16 December until 9am on Wednesday 17 December. If you have any issues with the system during this time, please try again later.
If you have any issues after 9am on Wednesday 17 December, please email the SITeam@slough.gov.uk with as much detail as possible.
We apologise for any inconvenience this may cause you.
Mainstream and SEND transport applications
Apply for travel assistance under mainstream and SEND criteria via the Citizen Portal.
Visit the home to school policy and guidance pages for more information.
If your child has a specialist healthcare need you may also be asked to complete the travel care plan. If you do not complete this form and a care plan is needed, it will delay your application.
Download and complete the travel care plan form (PDF) and submit the completed travel care plan with your application form on the portal.
The transport team will notify you of the outcome of your application within 10 working days of receipt of a correctly completed form, this outcome notification will be in your messages section when you are logged in to the portal.
Grove Academy school transport scheme
Please email transportplanning@slough.gov.uk to request an application pack. The pack includes the full eligibility criteria, terms and conditions, and an application form. There is currently no online application process.
Lost or damaged travel pass
If you have lost or damaged your travel pass you can order a replacement. Please note that it can take 7-14 working days for the pass to be processed and posted.
Order a replacement school travel pass