How we process and store the data we collect
We collect:
- name
- address
- telephone number
- bank details
- agent contact details (if applicable)
- full address of the development
- special categories data (previously called personal sensitive data)
- information agreed to be confidential
If you are submitting supporting information, which you would like to be treated confidentially or wish to be specifically withheld from the public register, let us know at as soon as you can - ideally before submitting the application. You can do this by contacting the Planning team.
The council publishes planning applications on its website, which includes the applicant/agent name and address but we do redact some of the personal data you have provided, namely your signature, email addresses and telephone number so these are not visible to the public and only to the council’s planning department. Full details of our redaction policy can be found on our webpage.
We charge for planning applications and will record payment amounts made, amounts outstanding and the action taken to recover monies owed.
Generally, the information we hold will have been provided by you (on an application or enquiry form or when we communicate with you), but we may also hold information provided by third parties where this is relevant (such as complainants, LGO, other council departments).
We will only ask for personal data that is appropriate to enable us to deliver our services. In some cases, you can refuse to provide your details if you deem a request to be inappropriate but this might affect our ability to provide some services to you.
We will sometimes need to share the information we have with other departments in the council and also to external bodies that we work alongside.
Our weekly list of applications, along with agent and applicant’s details, are sent to a list of councillors and any interested party.
Pending applications under review are visible to members of the public.
Applications for pre-application advice are stored in our system. These are not published on our website.