Once we have received your appeal
We will check at the decision again to see if it can be changed and write to you about the outcome:
- If we think the decision is correct we will write to you explaining why and give you the chance to withdraw your appeal if you want to.
- If we think the decision is wrong and we change the decision to your advantage we will write to tell you about the new decision. Your appeal will close, but you will be given new appeal rights for the new decision.
- If we think the decision is wrong and we change it to your disadvantage we will write to you about the new decision giving you the chance to comment on the new decision.