Temporary accommodation

Information about temporary accommodation for homeless people in Slough.

Tell us about your situation

If you are homeless or at risk, register on the Housing Jigsaw Customer Portal to let us know about your situation.

Finding temporary accommodation

At Slough Borough Council, the temporary accommodation team provides accommodation under Part 7, S.188 and S.193 of the Housing Act 1996.
Slough Borough Council owns and manages a limited number of units for this purpose. Once these units are full we work with guest house and bed and breakfast providers within Slough to place households into accommodation.

If a household is placed in guest house or bed and breakfast, we will ensure they are moved to more suitable accommodation within six weeks.

Your stay in temporary accommodation

We aim to complete our homeless investigations within 33 days and notify you of our decision and whether a full accommodation duty is owed to you.
At this point, if you are owed the full duty and you have paid your accommodation charges we will reconsider the temporary accommodation in which you have been placed in to ensure it is suitable and reasonable for you to live in. If you refuse the accommodation offered we will discharge our duty and ask you to leave.

If we write to you to advise that the council does not owe you a full homelessness duty because you are not eligible, not in a priority need category or because you became homeless intentionally, no continuing temporary accommodation duty will be owed. We will provide you with advice and assistance to secure other accommodation and write to you providing you with the date when you must leave the accommodation.

If we are unable to find you accommodation in Slough

We work with providers in neighbouring areas to place households. There is currently a high demand for temporary accommodation and many households are being placed outside of the borough. As such, we are currently placing households in Southall, West Drayton and Hounslow.

If you refuse the offer of temporary accommodation

If you refuse temporary accommodation, Slough Borough Council discharges duty of care and you will need to make your own accommodation arrangements whilst your homelessness is being investigated.

Temporary accommodation information booklet for residents.