Prevention and relief
Our main priority is to prevent you from becoming homeless. We provide appropriate advice and assistance to your circumstances to avoid the stressful and unpleasant experience of becoming homeless. The earlier you discuss your situation with us the better chance we have of preventing you from becoming homeless.
Do you need housing advice? Are you about to be made homeless?
Contact us if you are:
- at risk of becoming homeless within the next 56 days
- already homeless
- struggling to find alternative accommodation.
Contact us online
If you are homeless or at risk, contact us anytime through the Housing Jigsaw Customer Portal. It's easy to use. Simply register to the Housing Jigsaw Customer Portal, tell us about your situation, and an officer will get back to you the next working day (Monday to Friday).
Contact us by phone
If you are struggling to access the portal or having difficulty using it please call us on 01753 475111.