Problems paying?

Make a payment plan for outstanding council tax

You can set up a payment plan for the outstanding amount if you have received any of the following letters from us:

You will need to tell us what you can afford to pay each month or week – this is your 'payment proposal'.

What your proposal will need:

  • details about the regular income, employment and/or benefits you receive
  • whether you live with a partner and their regular income, employment and/or benefits they receive
  • how much you propose to pay and if this would be monthly or weekly
  • the date you would like the arrangement to start from
  • the payment method you would use.

It may help to make a list of your income and outgoings, so you can work out how much you can afford to repay each week or month.  You can also use the budgeting planner from Money Helper.

When setting up a payment plan, remember:

  • the arrangement needs to be calculated so the outstanding balance is cleared by the end of the current tax year (i.e. by 31 March)
  • if your request for an arrangement extends beyond 31 March, your arrangement will be reviewed by a specialist officer to review your circumstances
  • if the officer determines that the arrangement cannot be extended, they will contact you to discuss your options and make alternative arrangements
  • if you have a debt from a previous year, you can set a payment arrangement to pay this off, however you will have to continue to make the current year’s payment in addition to the previous year’s repayment
  • if you have received a summons or liability order, court costs are automatically added to your outstanding balance and these will be included when you set up a new payment arrangement.

Send in your proposal  

To set up a payment plan email council.tax@slough.gov.uk and include the word "arrangement" and your council tax reference in the subject line. We will contact you as soon as we can to confirm if we have agreed to your arrangement and provide details of the amounts you need to pay.

Remember: if your proposal is accepted, you must maintain payment in accordance with the agreed instalments. Failure to do so will result in further recovery action being taken and further charges being applied.