We no longer provide a face to face consumer advice service.
For advice and guidance go to our consumer advice page.
To make an online query go to the Citizen Advice consumer service page. Or you can call their helpline on 0808 223 1133. Advice lines are open Monday to Friday, 9am to 5pm excluding public holidays.
If you feel you have been a victim of a scam, call Citizens Advice scams action on 0808 250 5050. Or make an online enquiry via the Citizens Advice scams action page.
Citizens Advice will pass details of your enquiry to trading standards.