Translate this site
You can translate this site through Google Translate. If you are checking this page for someone who needs this in another language please do let them know.
Find out why your bin may have not been collected and measures you can take to make sure it is collected next time.
Make sure your bin lid is closed
If your bin is overfilled, remove items until the lid stays shut.
Place your bin in an easily accessible location
Your bin should be clearly visible, placed by the pavement but not causing any obstruction to pedestrians or cars. The bins should be placed with the handles towards the road.
Check your collection day
Bins should be ready to collect by 6am on your bin collection day.
If there is a flyer hanging on your bin handle, remove incorrect items
If you find your bin has a flyer or leaflet hanging from its handle, this means there are wrong items inside it. Check which items are allowed to go inside your bin, and then remove any items not listed.
Remove heavy items from your bin
Bins weighing over 30kg will not be collected for Health & Safety reasons. If the bin is too heavy for you to move easily, you may need to remove some items to lighten it.
Remove excess rubbish
If there is excess rubbish by the side or on top of the bin, it will not be collected. Please take excess rubbish to the Chalvey Household Waste Recycling Centre.
Use a council issued bin
We only collect bins issued by us, Slough Borough Council. If you are using a different bin not listed here your rubbish will not be collected.
If you believe your bin was missed, rather than rejected, for collection, you can report this.
If you have already reported a missed bin, you do not need to report it again. Instead, please leave it out for the next scheduled collection.