New text and email messaging service
We are using a new messaging service to contact our customers. This is for yearly reviews on discount and exemptions, bounced directed debits, or to tell you that a payment is due or overdue. If you receive a text message, it will include a unique web address which will ask you to verify yourself by putting in your postcode. The web address will start with https://smsctax.slough.gov.uk/t/ followed by a series of letters and numbers.
Contacting council tax
- Have you received a reminder? Council tax reminders are sent if payments are not made on time. Sign in or register to check your account within the self service portal.
- Want to make a payment? Find details on how to pay council tax. You can also use our automated telephone payment line: 0300 456 0480. You will need to have your council tax account number and card details to hand.
- Struggling to make payments? Visit our problems paying your council tax page. If you are on low income you may be able to claim council tax support.
- Want to submit documents? Use ScanStation on your smartphone, tablet or computer - you must have a reference number starting with 7. Or book an appointment at one of our community hubs.
- You can submit your enquiry using our council tax enquiry form.
- Why not pay your council tax by direct debit, it is quick and simple and means you will never miss a payment.
