Information for families who have a child or young person with Special Educational Needs or Disability (SEND)
Every Local Authority in England is required to publish information about the services in their area for children and young people from birth to 25 with special educational needs and/or disabilities (SEND); it also has to include services outside of the area which children from their area may use. This is known as the “Local Offer” and has been required since September 2014.
The Local Offer has two main purposes:
- to provide clear, comprehensive and accessible information about the support and opportunities that are available
- to make provision more responsive to local needs.The Local Offer will put all the information about education, health and care services, voluntary agencies, leisure activities and support groups in one place.
Slough’s Local Offer can be found on the Slough Family Information Service website. It has been developed in partnership with parents and other agencies in Slough.
The information in the Local Offer is divided into six sections:
- Education - this includes information about schools, other education providers and contains advice and guidance about Education, Health & Care Plans and other useful information.
- Health and Wellbeing - this section includes information about the health services that you may need to access and it will give details of how to access them and the eligibility criteria.
- Care and Support for Families - this section includes information about social care and about other support services that are available in the area. It also contains information about national support groups.
- Preparing for Adulthood - the move from children’s to adult service can be difficult. This section aims to provide information on what services might be available to young people and the eligibility criteria. It also provides information about Slough’s policies.
- Early Years and Childcare - families may wish to access childcare for their children. This section provides information on childcare providers in Slough.
- Things to do - there’s lots to do in Slough and this section gives you a list of activities both universal (for all children) as well as targeted. The information will allow you to choose activities that are suitable for your child or young person.
- Money and Benefits - there are many different sources of help for families with financial and legal concerns so it can be confusing knowing what's available, what you're entitled to and how to access the help you need. If you're worried about benefits or tax credits, housing or schools or if you have debts then you will be able to find financial or legal help through the local services or national websites or helplines listed here.
The Local Offer also has an News and Events section where you can find out what’s new both in the Slough area and nationally, and a Feedback and Consultation section.
If you offer services or events you can add them to the Local Offer. Please contact Slough Family Information Service (FIS) for information on how to do this – 01753 476589 or FIS@slough.gov.uk.
How to use the Local Offer
The Local Offer should have all the information you need included in it. You can find the information you need in several ways:
- use the sections in the Local Offer - click on the section you are interested in. You can view all the service records and the information and advice in that section and decide which is most useful to you.
- use the search - keyword boxes. If you are looking for something specific then you can put the title or name or a word that relates to what you are looking for in the “keyword” box at the top of the page. When you click on “search” a list of services that meet your keyword will be displayed. You can also add a postcode or location here to give you information that is close to that postcode.
- use the filters - on the left hand side of the page there is a list of filters such as age, postcode or type of need. You can use these filters to narrow down your search results.
Records that are part of the Local Offer are identified by the KITE symbol in the top right hand corner of the record. Service providers have been asked to be very clear in the information they provide so that you can see if they are relevant to you.
What happens if I can’t find what I’m looking for?
If you need help to find the information or service you want, you can contact Slough Family Information Service on 01753 476589 or FIS@slough.gov.uk. Alternatively you can contact us by clicking on the “contact us” button on the website and completing and submitting the form.
It may be that there isn’t a local service that meets your need directly. There maybe a service in a neighbouring area that you can use or there may be a national organisation that can help. Part of the purpose of the Local Offer is to highlight what services are needed in the area. We will use the information you provide to help us plan, monitor and develop appropriate facilities and services for disabled children and their families.
The Local Offer must be updated and reviewed regularly to include information about any new services or information that will be of use to families. We welcome your feedback on the Local Offer. You can contact us by using the ‘Contact Us’ form on the Slough Family Information Service website or you can contact the FIS by phone 01753 476589 or email FIS@slough.gov.uk.