Business Services Officer x2 (Ref: 03-3354)

As a member of the Neighbourhood Contracts & Business Services team, you’ll be an integral part of the Business Delivery team.

Your role will be key in delivering excellent front line customer services and providing administrative support to the Neighbourhood Housing Services Teams contributing to the delivery of service aims and objectives.

To achieve this, you’ll provide effective support by acting as the main point of contact for complaints, members enquiries, FOIs, organising training events and meetings, undertaking testing for upgrades to IT systems, managing updates in Capita for specific processes such as void management and providing project support, using initiative to deliver outcomes.

To join us in this role, you’ll need experience of similar roles with a strong focus on customer care, and confidence in working with a range of internal and external stakeholders.

This post calls for effective communication and administrative skills.

For an informal discussion about the post please contact Kamal Lallian, Neighbourhood Services Contracts & Business Services Manager, 01753 875695.

Closing date for applications: 19th October 2017 at 5.00 pm

Interviews will be held w/c 30th October 2017.

Job information pack available below. If you have any question, you can call our 24-hour information line on 01753 875074, quoting ref: SGW/03/3354 or email: Minicom service on 01753 875030.

Successful candidates will be notified in writing. If you have not heard from us in 4 weeks please assume your application has been unsuccessful.

We value diversity.

Online Application Form
Printable application forms are available on the General Vacancies page