Our main priority is to prevent you from becoming homeless. We provide appropriate advice and assistance to your circumstances to avoid the stressful and unpleasant experience of becoming homeless.
If you feel you:
you should visit the Housing Needs Triage Service at MyCouncil, Landmark Place:
The earlier you discuss your situation with us, the better chance we have to prevent you from becoming homeless.
If you are concerned about someone you've seen sleeping rough, in England or Wales, you can use the StreetLink website to send an alert.
The details you provide are sent to the local authority for the area you saw the person in. It will help the authority's outreach service find the individual and connect them to support.
If you are a statutory agency with a ‘Duty to refer’ under the Homeless Reduction Act, please email: firstname.lastname@example.org for more details on making a referral and a link to ‘ALERT’.
The Homeless Reduction Act introduces a new duty to refer requiring specified public authorities in England to notify LHAs of service users they think may be homeless or threatened with becoming homeless in 56 days. The public authority must have consent from the individual before referring them and the individual should identify which LHA they would like to be referred to, as they would if approaching a housing authority directly.
From October 2018, the following services will be required to refer service users they consider may be homeless or at risk:
The Secretary of State for Defence is also subject to the duty to refer in relation to members of the regular forces. The regular forces are the Royal Navy, the Royal Marines, the regular army and the Royal Air Force.
Please note: being homeless does not give you the right to a permanent council tenancy. It is likely we will assist you in securing alternative privately rented accommodation. Applying as homeless does not give you automatic access to a permanent council home/social housing - you will have to qualify in accordance with Slough Borough Council’s Allocations policy. The housing register applications are assessed and managed by the Allocation and Lettings team. All offers of council accommodation and nominations to housing associations are made through the council's housing register.
The how to apply page gives more details about how the housing register works and how to make an application.