Council tax

Delay in responding

Due to unexpected issues, we can’t meet our usual 10-day response time. We’re working hard to address your inquiries as quickly as possible. We apologise for any inconvenience and appreciate your patience and understanding.

New text and email messaging service

We are using a new messaging service to contact our customers. This is for yearly reviews on discount and exemptions, bounced directed debits, or to tell you that a payment is due or overdue. If you receive a text message, it will include a unique web address which will ask you to verify yourself by putting in your postcode. The web address will start with https://smsctax.slough.gov.uk/t/ followed by a series of letters and numbers.

Contacting council tax