Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy


Product recalls

Important product recalls are below

2019.04.09 Recall: Metaltek - Playmate Smash (ball serving machine)

The following notice has been issued by the European Commission:

Alert number


Tennis Ball Serving Machine


Playmate Smash

Type / number of model
Serial number: 441222

Batch number / barcode

Risk type
Electric shock, Entrapment

Fluid ingress is possible through the hopper and ball entry point. In addition, the rotating feed unit is unguarded.

Inadequate protection leads to a risk of electric shock and entrapment which may cause injuries.

The product does not comply with the requirements of the Machinery Directive and with the relevant European standards EN 60204 and EN 12100.

Measures taken by economic operators
Warning consumers of the risks (by: distributor)

Playmate Smash tennis ball serving machine powered via mains electric.

Country of origin
United States

Alert submitted by
United Kingdom

Type of alert

Playmate Smash

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