Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy


Product recalls

Important product recalls are below

2019.03.12 Recall: Mino - Dining Chairs and Bar Stools

The following notice appears on the John Lewis & Partners website:

Mino Dining Chairs and Bar Stools


Stock numbers: 836 48705 836 48704 836 75701 836 75702 (light grey with oak, and graphite with walnut)

The safety of our customers is very important to us, so as a precaution we're recalling these products as we have identified that they do not comply with the UK Furniture and Furnishings (Fire Safety) Regulations.

These products pose a greater risk than a fully-compliant product in the event of a fire. In everyday use, the items pose a low risk as long as you take normal sensible precautions for fire safety.

If you have bought one of these items since 1 May 2017 from a John Lewis & Partners shop or, please stop using it, and return it to your nearest shop as soon as possible for a full refund.

To arrange for the item to be collected and refunded, please call us on 01698 545 072 Monday - Friday 8am - 8pm, Saturday 8am - 6.30pm or Sunday 10am - 6pm.

We're sorry for any inconvenience or disappointment this product recall may cause you.

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