Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy

 

Product recalls

Important product recalls are below

2019.01.30 Recall: Specialized - Roubaix, Ruby, Diverge, and Sirrus Steerer tube collar

Roubaix, Ruby, Diverge, and Sirrus Steerer Tube Collar Recall Announcement

Dear Specialized Rider,

Your safety is our top priority. Whenever something happens that may compromise your safety, we take immediate action.

Based upon reports from the field, the steerer tube collar on select Roubaix, Ruby, Diverge, and Sirrus bicycles may be susceptible to stress corrosion cracking. When that happens, it may result in a sudden loss of steering control while riding.

Affected models
2017

2018

 

2019

We are voluntary recalling the steerer tube collars on these bicycles and are replacing them with a new, improved collar which, together with an adjustment to the torque setting, will significantly improve the collar's resistance to stress corrosion cracking. We have reported the matter to the US Consumer Product Safety Commission (CPSC) and are working closely with them on a press release announcing the recall shortly.

Please stop riding your bicycle immediately and visit your local Authorized Specialized Retailer to have a new steerer tube collar installed, at no cost to you.

We wish to apologize for this inconvenience and thank you for your patience.

Thank you for riding Specialized.

Jon Goulet
Director, Global Quality and Rider Care

Related website