Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy

 

Product recalls

Important product recalls are below

2019.01.25 Recall: Lynx The Golden Year / Black, both with floating / shower speaker

IMPORTANT PRODUCT SAFETY RECALL NOTICE

Lynx The Golden Year with exclusive floating / shower speaker
Lynx Black with exclusive floating / shower speaker

Internal Quality Assurance checks have shown that a small number of Lynx The Golden Year with exclusive floating / shower speaker and Lynx Black with exclusive floating / shower speaker have a defect which means the cable may overheat when charging the speaker.

The safety of the people that buy and use our products is always a priority at Unilever, so as a precaution, we are recalling this product which means consumers are being asked to return the charging cable whilst we continue to conduct an on-going and thorough investigation with the supplier. In the meantime, please do not use either the charging cable or the speaker.

The products (with barcodes) being recalled are:
8710447348123 Lynx The Golden Year with exclusive floating / shower speaker
8710522349168 Lynx Black with exclusive floating / shower speaker

Lynx

The personal care items contained within these gift packs are not affected and are safe to use. We can also confirm that no other Unilever or Lynx products are affected, including other gift packs containing a wireless shower speaker.

If you have either of the items listed above, or if you require any further assistance or information, please contact our Consumer Careline. Your statutory rights are not affected.

CARELINE FREEPHONE NUMBER: 0800 146252

We are working on procedures to ensure this fault does not happen again in any of the products supplied to us, and would like to thank everyone in advance for their cooperation and understanding. We apologise for any inconvenience caused.

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