Please see our coronavirus pages for the latest guidance, how services are affected, and what help is available.

Product recalls

Update on Investigation

The following has been released:
Independent investigation finds no further action required on fridge freezer model
An investigation into the fridge freezer involved in the Grenfell Tower fire has confirmed there is no need for further action.
More information from department of Business, Energy and Industrial Strategy


Product recalls

Important product recalls are below

2019.01.13 Recall: Batterytec - Battery Charger

The following notice has been issued by the European Commission:

Electrical appliances and equipment

Battery charger


Replacement AC/DC adaptor

Type / number of model
PN 2124531316474, TJ-65-195334

Batch number / barcode

Risk type
Burns, Fire

The distance between the primary and secondary windings of the transformer is too small.

As a consequence, the cables may overheat and catch fire.

The product does not comply with the requirements of the Low Voltage Directive and the relevant European Standard EN 60335.

Measures taken by economic operators
Return of goods to port of origin for reworking or disposal (by importer)

Black plastic adaptor in a blue cardboard box.

Country of origin

Alert submitted by
United Kingdom

Risk level

  Batterytec 1Batterytec 2Batterytec 3

Related website