Housing benefit

Capita self service portal offline on Sunday

Due to maintenance work the Capita self service portal will not be available on Sunday 21 September from 8am to 12noon.

Apologies for any inconvenience caused.

In this section you can find information and resources to help you manage your housing benefit, find out if you are eligible and more.

Transferring to Universal Credit

Over the next year, most working age people who receive legacy benefits will need to claim Universal Credit. This includes: Tax Credits, Income-Related Employment and Support Allowance, Income Support, Income-Based Jobseeker's Allowance and Housing Benefit).

Please look out for your migration notice as you will need to claim Universal Credit within three months of receiving that letter.

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